Privacy policy

Last updated [date]

This policy explains how Professor & Co ([legal entity name], ABN [ABN]) and its products, including Muddle and Chapters, collect and handle personal information. We follow the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

Information you give us, such as your name and email address when you contact us, sign up or buy something. Information collected automatically when you use our apps or websites, such as device type, app usage and crash reports. We do not collect payment card details ourselves; payments are handled by [payment provider, e.g. Stripe, Apple, Google].

How we use it

To provide and improve our products, process purchases, answer your messages and, if you agree, send you product updates. We do not sell your personal information.

Who we share it with

Service providers that help us run our products, such as hosting, analytics, email and payment providers. Some of these may store data outside Australia, including in the United States. We may also disclose information where the law requires it.

How long we keep it

Only as long as we need it for the purposes above, or as required by law. You can ask us to delete your account and data at any time.

Your choices

You can ask to access or correct your personal information, unsubscribe from emails using the link in any email, or ask us to delete your data. Email hello@professorandco.com and we will respond within 30 days.

Children

Our products are not directed at children under 13 and we do not knowingly collect their information.

Complaints

Contact us first at hello@professorandco.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy. The date at the top shows when it last changed.